[Notice] Personal Data Breach at the Operator of the Jeungpyeong Tour Pass System - Travolution Inc.
Dear Jeungpyeong Tour Pass customers,
This is the Jeungpyeong-gun Regional Revitalization Center, the operator of the Jeungpyeong Tour Pass.
We have been informed by Travolution Inc., which operates the reservation and sales system for the Jeungpyeong Tour Pass, that a personal data breach occurred in its system. We are sharing this notice with our customers.
This incident occurred in Orderect, the reservation management system operated by Travolution Inc. It is not related to any system operated or any information managed by Jeungpyeong-gun or the Jeungpyeong-gun Regional Revitalization Center.
■ Overview (as notified by Travolution Inc.)
Date: November 8, 2026
Details: An unauthorized third party gained abnormal access to Travolution Inc.'s reservation management system and viewed order information without permission.
■ Affected customers
Some Jeungpyeong Tour Pass orders purchased through this system. This is a very small portion of all customers.
Travolution Inc. notified the affected customers individually by email on November 9, 2026.
■ Information involved
Purchaser's name, email address, phone number, nationality, and order details (order number, product, quantity, etc.)
Payment card and bank account information was not involved.
■ Check whether you are affected
Visit www.orderect.com/privacy-check to see whether your information was included and which items were involved.
■ Actions taken by Travolution Inc.
Blocked the intrusion path and related accounts, and replaced servers and key security credentials
Strengthened access controls and introduced continuous security monitoring
Reported the incident to the relevant authorities and is cooperating with their investigation
■ How to protect yourself
Please do not respond to any text message, email, or phone call that claims to be from the Jeungpyeong Tour Pass or Travolution Inc. and asks for your password, card details, or a money transfer.
■ Contact
Inquiries about this incident: Travolution Inc. Customer Support (cs@orderect.com)
The Center will make sure that Travolution Inc. fully carries out its measures to prevent a recurrence.
We sincerely apologize for any concern this may cause.
November 13, 2026